Managing for Quality and Performance Excellence (with Student Web) - Deal Domains

	List Price: $258.95 Our Price: $200.79 Your Save: $ 58.16 ( 22% ) Availability: Usually ships in 24 hours Manufacturer: South-Western Cengage Learning
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Binding: Hardcover EAN: 9780324783209 ISBN: 0324783205 Label: South-Western Cengage Learning Manufacturer: South-Western Cengage Learning Number Of Items: 1 Number Of Pages: 816 Publication Date: 2010-01-01 Publisher: South-Western Cengage Learning Studio: South-Western Cengage Learning
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Editorial Reviews: Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need, now and throughout your career, to ensure quality management success.